FAQs about PrimaBreed Pet Products – Your Questions Answered 🐾💕

Home / FAQs about PrimaBreed Pet Products – Your Questions Answered 🐾💕

🐾 PrimaBreed Frequently Asked Questions 🐾

At PrimaBreed, we understand that you may have questions about our products and services. We’ve compiled a list of frequently asked questions to help you find the answers you need. If you can’t find the answer to your question here, please don’t hesitate to contact us. We’re here to help! 💖

  • What materials are used in your products? 🌳🔨
    • Our products are made from a variety of high-quality materials, including wood, glass, stainless steel, and leather. The specific materials used vary by product, but we assure you that all materials are chosen for their quality and durability.
  • How do I send you my pet’s photo for personalized products? 📸🐾
    • After placing your order, please message us your pet’s photo through our website’s contact form. We’ll confirm receipt of the photo and begin creating your personalized item.
  • Can your products be used for any type of pet? 🐶🐱🐰
    • Absolutely! Our products are perfect for remembering any pet, from cats and dogs to parrots, ferrets, guinea pigs, horses, and more. We believe every pet deserves a beautiful memorial.
  • What are the dimensions of your products? 📏
    • The dimensions vary by product. Please see individual product listings for specific dimensions. If you have any questions about a specific product’s size, feel free to reach out to us.
  • How do I care for my product? 🧽
    • Care instructions vary by product and material. For example, our wooden products should be kept dry and dusted regularly. If you have specific questions about care, please message us.
  • What if I have a custom quote I want to use? 📝
    • We’re happy to accommodate custom quotes on our products. After placing your order, please message us with the quote you’d like to use.
  • What is the shipping process? 📦
    • We strive to process orders as quickly as possible. Once your order is ready, we’ll ship it to the address you provided during checkout. Shipping times vary depending on your location.
  • What is your return policy? 🔄
    • Due to the personalized nature of our products, we generally cannot accept returns unless there was a mistake on our part. If you have an issue with your order, please contact us immediately so we can make it right.
  • Can I order a product as a gift? 🎁
    • Yes, our products make thoughtful gifts for pet owners. If you’re ordering a product as a gift, please let us know so we can ensure the receipt doesn’t include the price.
  • How do I order multiple products or a large quantity? 🛍️
    • If you’re interested in ordering multiple products or a large quantity, please message us so we can discuss your needs and any potential discounts.

Remember, we’re here to help! If you have any other questions, please don’t hesitate to contact us. We’re always happy to assist you. 💖🐾